Suffield Volunteer Ambulance Association is excited to announce that we will be sending out EMS patient satisfaction surveys to gather feedback from our community. The surveys will help us identify areas where we can improve our services and ensure that we are meeting the needs of our patients.
We understand that our patients are the reason we exist, and we are committed to providing the highest quality care possible. By gathering feedback through these surveys, we hope to better understand the experiences of our patients and identify areas where we can make improvements.
The surveys will be sent out to patients who have received care from our agency over the past few months, through text message or USPS mail. Patients will be asked to rate their satisfaction with various aspects of our services, including the professionalism and courtesy of our staff, the quality of care provided, and the timeliness of our response. The feedback we receive will be used to make improvements to our service delivery and ensure that we are meeting the needs of our patients and community.
We encourage all patients who receive the survey to take the time to complete it and share their thoughts with us. Their feedback is invaluable and will help us to continue to provide the highest level of care possible.
If you have any questions about the patient satisfaction surveys or our agency, please do not hesitate to contact us.