May 2018

Delayed Delivery

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Copies of the The Suf-field Observer destined for West Suffield Post Office box holders are customarily delivered by the printer to the Suffield P. O. and then forwarded to the West Suffield P.O. for the boxes there. That did not happen for the April issue. After receiving a number of complaints, we checked and confirmed the situation.

When the West Suffield box problem was discovered, we carried a supply of papers to the West Suffield P. O., but it was more than a week later than the normal schedule.

We are very sorry for the inconvenience. The Observer is working with the Post Office to resolve the problem so it doesn’t happen in the future.


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