Government/Town
A Visit to Suffield’s Police Department Dispatcher
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By invitation of Captain Christopher McKee and in support of National Public Safety Telecommunications Week, I spent three hours with Suffield Police Dispatcher, Lorraine Morelli. This visit demonstrated to me the seriousness and expertise of police dispatchers. Between calls, she was able to offer basic explanations of all the technical equipment used by the dispatchers. I felt fortunate to be observing an expert at work. Dispatcher Morelli sits in front of three sets of double screens. Above these are security cameras which display police station doorways, cells, and other vital access points. She has three computer screens in front of her and three “mice” to operate them.



